Strategy & Operations

Etisalat named Best Middle Eastern Wholesale Carrier

03 Nov 2021

Etisalat Group named ‘Best Middle Eastern Wholesale Carrier’ at Global Carrier Awards 2021

Abu Dhabi 3 November 2021: Etisalat Group announced that it was recognised as the ‘Best Middle Eastern Wholesale Carrier’ at the Global Carrier Awards 2021.

The Global Carrier Awards are the most prestigious awards programme in wholesale telecoms. This year, the awards ceremony took place in London alongside Capacity Europe: as a live, in-person event.

Etisalat Group is the leading wholesale service provider operating a global network and advanced wholesale data centre facilities. The extended portfolio of premium services such as voice, data, roaming, mobile services, including messaging and satellite services.

Commenting on the award, Ali Amiri, Group Chief Carrier & Wholesale (C&WS), Etisalat, said: “We are honoured to receive this award which highlights Etisalat’s core international network capabilities, reach and commitment to quality as well as its strong fundamentals, a well-developed infrastructure, and a global network of partnerships. This recognition is also largely due to the trust put in us by our valued customers and loyal partners to deliver the highest quality and innovative international services."

Etisalat Group’s C&WS has extensively invested in a state of the art technology and infrastructure that enables the digital transformation journey, with a focus on customer experience with self-service interface provisioning the service with zero touch.

Etisalat Group inaugurated a third SmartHub facility in Dubai in 2021 as well as signed the Africa-1 submarine cable. Etisalat Group’s infrastructure is optimised for various wholesale customers with a special focus on the requirements of hyper-scalers and other players that are looking for ecosystems that best suit their edge node connectivity requirements.

Etisalat Group also invested in network virtualisation to enable connectivity and services in no time using Bandwidth-on-Demand (BoD) and Software-defined Wide Area Network (SDWAN) platforms. The communications platforms such as CPaaS and UCaaS are Etisalat’s new logical evolvement for voice and messaging service, enabling its valued partners to address their digital needs. This milestone positions Etisalat Group as one of the biggest diversified carriers in the MENA region.