Strategy & Operations

e& international partners with Tunisie Telecom

06 Feb 2023

Abu Dhabi: e& international today signed a Memorandum of Understanding (MOU) with Tunisia-based Tunisie Telecom to join the 'e& partner networks' business programme developed to collaborate with telecom-operating companies in regional markets.

Tunisie Telecom is the first company to join the e& partner networks business programme, providing Tunisia's national fixed and mobile operator with unparalleled access to best practices, cutting-edge expertise, and services. Tunisie Telecom acceded to the Group's scale and efforts in supporting regional and global operators in achieving sustainable growth and best-in-class customer experience and service solutions.

The MoU, signed by Mikhail Gerchuk, Chief Executive Officer of e& international, and Lassaad Ben Dhiab, CEO of Tunisie Telecom, outlines the collaborative framework for both parties to synergise and share knowledge, including full support in commercial, procurement, wholesale and roaming capabilities and access to innovative technologies.

Hatem Dowidar, Group CEO of e&, said: "The signing of this MOU marks a significant milestone in e& Group's collaborative vision to create value and connect global communities. Leveraging our position as one of the world's leading telecom providers, we have opened our doors to support telecom-operating companies in regional markets with the e& partner networks programme. We are proud to be providers of the most advanced technology and next-generation solutions within the telecom industry."

As part of the MoU, Tunisie Telecom will have access to services, including outsourcing international voice traffic, customer value management services, and future expansion and investment opportunities.

Lassaad Ben Dhiab, CEO of Telecom Tunisie, said: "We are proud to be the first company to join the e& partner networks business programme and share valuable resources and support. This will expand our reach, increase our customer base, and drive more innovation within our business. e&'s transformation inspired us, and we look forward to inaugurate this partner programme with one of the most reputable leaders in the industry, building a strong, lasting relationship that will benefit  our customers “”

Mikhail Gerchuk, Chief Executive Officer of e& international said: "We are happy to welcome Tunisie Telecom into our e& partner networks programme as our first partner. We created the e& partners network to support independent telecom operators facing challenges in matching their competitors' scale and expertise, talent recruitment, and high operating costs. By working together, we will kick-start a valuable and successful relationship in which we will create a consistent service support to grow revenue and subscribers market share, streamline operations, and find cost saving solutions while driving growth."

The e& partner networks programme spearheaded by e& international, invites independent telecom companies from around the world to collaborate with e& and benefit from the superior expe