Products And Services

e& Carrier & Wholesale launches Roaming-as-a-Service

18 Apr 2024

Plug-and-play solution gives network providers a direct route to addressing gaps in roaming capabilities

Abu Dhabi: e& Carrier & Wholesale today announced the launch of a stack of new off-net services under its Managed Services portfolio including Roaming-as-a-Service (RaaS). RaaS is designed to address the challenges faced by Mobile Network Operators in managing roaming services. The plug-and-play solution gives third-party network providers a direct route to addressing gaps in their roaming capabilities with access to e&’s scale, reach, and off-net connectivity across global markets.

Nabil Baccouche, Group Chief Carrier & Wholesale Officer, e& said: "Centering our success on understanding our customers’ needs, we have launched Roaming-as-a-Service (RaaS) to seamlessly address the demand for roaming services, simplifying operators’ journeys providing ample resources, cost-effective solutions, and swift time to market.

Achieving global roaming coverage can be a logistical challenge characterised by complex bilateral negotiations, implementation hurdles, and ongoing maintenance straining limited resources. Complete managed roaming services - with analytical reporting tools - offer an outsourced solution, enabling operators to streamline operations, free up valuable time and effort, and gain access to better rates through established partnerships. This allows them to focus on their core business while offering their customers seamless global connectivity.

e& Carrier & Wholesale’s RaaS offering is a comprehensive solution supported by a dedicated team of experts who alleviate the resource allocation challenges mobile operators encounter when initiating the development of roaming services independently. e&'s global network, seamless connections, and robust roaming partnerships empower operators to ensure their customers remain connected outside their usual coverage area. Roaming-as-a-Service not only enhances end customer satisfaction but also unlocks new revenue streams.